For people who are deaf or hard of hearing — you can imagine how difficult it must be in the workplace when you don’t have the proper tools to communicate with customers. Many people have relied on reading lips, but then COVID hit and people were wearing masks – making lip reading impossible. Easterseals is helping people who are hard of hearing — learn to advocate for themselves. Joining us now from Easterseals is Nichelle Oglesby and Lauren Weishaar, along with Interpreter Rachel McGarry.